Frequently Asked Questions about Palazzo Gamba
- What time is check-in and check-out?
- Check-in is from12.00 AM until 7.30 PM.
Check out is from 7.00 AM until 10.00 AM.
Our guests can freely leave their luggage at the front desk after check-out.
It's not possible to leave the luggage before 12.00 AM, because the reception is closed. - What if I need to check-in at a later time?
- Please contact us directly if you have special requirements for you late check-in after 7.30 PM.
- Can I pay using my Credit Card?
- Yes, we gladly accept payment by Visa, MasterCard, American Express, Diners and CartaSì.
- Cancellations and charges
- If you need to cancel your reservation, you can notify us 7 days prior to arrival and no fee will be charged. The cancellation fee is equal to the first 2 nights of the reservation. The no-show fee is equal to the entire amount of the reservation.
- Does the hotel offer a parking garage?
- Yes, you can leave your car in the nearby Private Parking garage with valet service (32 € a day).
- Does the hotel offer an Internet access?
- Yes, the apartments provide a cable Internet connection.
- Does the hotel have an elevator?
- Yes, Palazzo Gamba is divided in 5 floors and offers an elevator.
- Is it possible to rent a car?
- Yes, our staff will be glad to help you choosing the car that best suits your needs, contacting the major rental services such as Hertz and Avis.
- Is it possible to have the staff at Palazzo Gamba reserve tickets for museums and tours in Florence?
- Yes, our staff is at complete disposal to reserve your tickets for the most famous museums and tours of Florence.
- How can I reach Palazzo Gamba from Florence airport and central train station?
- You’ll find all the information you need in the section: how to reach us.
- Do you have a pickup service from and to the airport?
- Palazzo Gamba can organize a private car with driver to pick you up to and from Florence airport (contact us directly to reserve this service).
- Can I bring animals with me?
- No, animals (small-size animals included) are not allowed in Palazzo Gamba.
